Common Questions
- What parental controls are available on TickTalk 5?
- Can I control who my child talks to?
- Can I block unknown numbers?
- Does TickTalk have a school mode?
- Will I receive alerts for SOS or 911 calls?
- Can I approve my child's friends and contacts?
TickTalk 5 includes more than 40 parental controls that help you manage communication, safety, location access, and watch settings from the TickTalk Parent App.
All controls are managed from a single Parent Portal, giving you visibility into how your child uses the watch while helping keep communication safe and age appropriate.
Safety Alerts
SOS Alerts Receive an instant notification when your child triggers an SOS call.
911 Alerts If your child calls 911, you'll receive a notification along with the watch's location at the time of the call.
Low Battery Alerts Get notified when your child's watch battery is running low so you can help avoid unexpected loss of communication.
Contact Controls
Approved Contacts Only Only contacts approved by a parent can call or message the watch.
Block Unknown Numbers Automatically block calls and messages from people who are not on your approved contact list.
For more information, see: Article U – Does TickTalk Block Calls from Unknown Numbers?
Friend Approval Parents must approve new friend requests before children can communicate with new TickTalk users.
For more information, see: Article P – How Can I Control Who My Child Adds as a Friend on TickTalk?
View Friends and Contacts See your child's approved contacts and friends directly from the Parent Portal at any time.
Focus and School Controls
Do Not Disturb (DND) Create focus schedules for school hours, homework time, bedtime, or other periods when communication should be limited.
School Time Controls Customize DND schedules directly from the TickTalk Parent App.
Parent Portal Controls
The TickTalk Parent App provides a centralized Parent Portal where you can manage:
- Contacts
- Friend Requests
- Location Settings
- Watch Settings
- App Users
- DND Schedules
- Emergency Settings
All parental controls can be managed from one place without needing access to the watch itself.