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TickTalk 5 Battery Draining Too Fast – How to Fix It

Updated

Common Questions

  • Why is my TickTalk 5 battery draining so fast?
  • Why does my child's watch need charging every few hours?
  • Why isn't the battery lasting all day?
  • What causes TickTalk 5 battery drain?
  • How can I make the battery last longer?

Battery life can vary depending on how the watch is used, cellular signal strength, location tracking, video calling, music streaming, and Wi-Fi connection quality.

If your TickTalk 5 battery is draining faster than expected, follow the steps below.

Common Causes of Fast Battery Drain

Battery may drain faster when:

  • Cellular signal is weak
  • The watch is frequently searching for service
  • GPS or location updates are used often
  • Video calling is used frequently
  • Music streaming is used for long periods
  • The watch is not connected to Wi-Fi when Wi-Fi is available
  • The watch software is not updated
  • The battery is aging or not charging fully

Step 1: Update the Watch

Make sure the watch is running the latest tOS version.

On the watch: Settings > OS Update

Software updates may include battery and performance improvements.

Step 2: Check Cellular Signal

Weak cellular signal can cause the watch to use more battery while searching for service.

If possible:

  • Test the watch in an area with stronger signal
  • Connect to Wi-Fi when available
  • Avoid keeping the watch in areas with poor reception for long periods

Step 3: Use Wi-Fi When Available

Connecting to Wi-Fi at home, school, or other trusted locations can help reduce cellular battery drain.

Step 4: Review Feature Usage

Battery drains faster when high-use features are used often, including:

  • Video calling
  • GPS/location updates
  • Music streaming
  • Frequent messaging
  • Long watch screen usage

Reducing heavy feature use can help extend battery life.

Step 5: Fully Charge the Watch

Charge the watch fully before daily use.

If the battery does not appear to charge fully:

  • Make sure the charging contacts are clean
  • Confirm the charger is properly connected
  • Try another compatible power source
  • Restart the watch and charge again

Step 6: Restart the Watch

Restarting the watch can help clear temporary background issues.

  1. Power off the watch.
  2. Wait a few seconds.
  3. Power it back on.
  4. Monitor battery performance after restart.

When to Contact Support

Contact TickTalk Support if:

  • The battery drains unusually fast even with normal use
  • The watch does not hold a charge
  • The watch does not charge fully
  • The battery drops suddenly from a high percentage to a low percentage
  • The issue continues after completing the steps above
  • Phone: 1-844-260-4051
  • Support Hours: Monday–Friday, 9:00 AM–6:00 PM PST

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