Questions this article answers

• Can I return my TickTalk for a refund?
• What is the TickTalk return policy?
• How long do I have to return my TickTalk?
• Do I have to pay return shipping?
• What items must be included with my return?

Can I Return My TickTalk for a Refund?

TickTalk offers a 30-Day Money Back Guarantee for eligible purchases.

To qualify for a refund:

• The return request must be submitted within 30 days of delivery.
• The device must be in like-new condition.
• All original accessories must be included, including the retail box, charger, cables, and manuals.
• The SIM card kit must be included if it has not been activated or used.

Please note:

• Customers are responsible for return shipping costs.
• Original shipping charges are non-refundable.
• Pre-authorization is required before returning any product.

Products showing signs of excessive use, damage, missing accessories, or activated SIM cards may not be eligible for a full refund.

How Do I Request a Refund?

1. Submit a refund request through our Return & Replacement Center.
2. Wait for return authorization instructions.
3. Ship the product back using the provided instructions.

Once received, TickTalk will inspect the return and process eligible refunds within 1–3 business days.

Please allow up to 5 additional business days for the refund to appear on your original payment method.