Common Questions
- How do I apply a promo code to my TickTalk Wireless plan?
- How do I use a discount code?
- Why isn't my promo code working?
- Can I apply a promo code to an existing plan?
- Do I need to cancel my current plan first?
- When does my discount start?
Promo and discount codes can only be applied when selecting a new TickTalk Wireless plan. If you already have an active plan, you'll need to cancel it before applying a new promo code.
Before You Start
If you currently have an active TickTalk Wireless plan, contact TickTalk Support to cancel the plan before applying a new promo code.
- Email: support@myticktalk.com
- Phone: 1-844-260-4051
- Support Hours: Monday–Friday, 9:00 AM–6:00 PM PST
How to Apply a Promo Code
- Log in to your TickTalk Wireless account.
- Select the plan you'd like to activate.
- Tap Add Plan.
- On the payment screen, tap the drop-down arrow to open the discount code field.
- Enter your promo or discount code.
- Complete checkout. A valid payment method is still required.
When Does the Discount Apply?
Once your promo code is successfully applied, the discount becomes active immediately.
You will not be charged until the promotional period expires or the discount terms end.
Promo Code Not Working?
If your code isn't being accepted:
- Confirm the code was entered correctly.
- Verify the promotion has not expired.
- Make sure your existing plan has been canceled.
- Confirm the code applies to the plan you selected.
If you're still having trouble, contact TickTalk Support for assistance.
Email: support@myticktalk.com