Common Questions
- Why does my TickTalk keep restarting?
- Why is my watch stuck on the TickTalk logo?
- Why won't my TickTalk finish starting up?
- Why does the watch turn on and off repeatedly?
- What is a boot loop?
If your TickTalk 6 repeatedly restarts, gets stuck during startup, or never reaches the home screen, the watch may be experiencing a boot loop.
Follow the troubleshooting steps below.
Step 1: Let the Battery Fully Drain
Allow the watch battery to completely drain.
Do not continue attempting to restart the watch during this process.
This may take several hours depending on the remaining battery level.
Step 2: Charge the Watch
Once the battery has fully drained:
- Connect the watch to the original TickTalk charger.
- Use the original charging cable or TickTalk Power Base.
- Avoid third-party charging accessories.
- Charge the watch for at least 1 hour.
Step 3: Power On the Watch
After charging:
- Press and hold the power button.
- Wait for the watch to complete startup.
- Allow several minutes for the operating system to load.
Still Restarting?
If the watch continues to:
- Restart repeatedly
- Stay stuck on the TickTalk logo
- Fail to reach the home screen
contact TickTalk Support.
Please include:
- Your order number
- The watch IMEI number (if available)
- A short video showing the restart behavior
Email: support@myticktalk.com Phone: 1-844-260-4051
Support Hours: Monday–Friday, 9:00 AM–6:00 PM PST