Questions this article answers
- Why won't my TickTalk 6 software update install?
- How do I fix a failed OTA update?
- What do I need before updating my watch's software?
Unable to Install an OS/OTA Update
If a software update won't install on your watch:
- Make sure the watch battery is at least 50%.
- Connect the watch to a stable Wi-Fi network and try again.
- After the latest software package downloads, tap Install to begin the update.
- If the update still fails, restart the watch and try again.
Still Need Help?
If the update continues to fail after these steps, contact TickTalk Support.
Email: support@myticktalk.com Phone: 1-844-260-4051
Support Hours: Monday–Friday, 9:00 AM–6:00 PM PST