Common Questions
- Why is my TickTalk camera blurry?
- Why does my TickTalk camera look foggy?
- Why is my camera not working?
- Why are my photos unclear?
- Why does the camera show an error?
If your TickTalk 6 camera is blurry, foggy, or not working properly, follow the troubleshooting steps below.
Problem: Camera Looks Blurry
- Use a soft, dry cloth to gently clean the camera lens.
- Avoid touching the lens with your fingers.
- Check for dust, smudges, or debris covering the lens.
- Restart the watch and test the camera again.
Problem: Camera Looks Foggy
If the camera appears cloudy or shows signs of condensation, moisture may be trapped inside the watch.
- Leave the watch in a dry, well-ventilated area for 24 hours.
- Test the camera again.
Problem: Camera Not Working
If you receive a camera error or the camera will not open:
- Restart the watch.
- Test the camera again.
- If the issue continues, reset the watch: Settings > Reset
- After the reset is complete, test the camera again.
Still Need Help?
If the camera continues to have image quality issues or stops working after completing the steps above, contact TickTalk Support.
Please include:
- Your order number
- The watch IMEI number (Settings > About Me)
- A photo or short video showing the issue, if possible
Email: support@myticktalk.com Phone: 1-844-260-4051
Support Hours: Monday–Friday, 9:00 AM–6:00 PM PST