Questions this article answers
- Does TickTalk require parental consent?
- Does TickTalk collect information from children?
- Is TickTalk COPPA compliant?
- How does TickTalk protect children's privacy?
- Can parents control their child's information?
Does TickTalk Get Parental Consent Before Collecting Any Information From My Child?
Yes.
TickTalk is COPPA certified and designed to comply with the Children's Online Privacy Protection Act (COPPA), which requires verifiable parental consent before collecting personal information from children under the age of 13.
How Does Parental Consent Work?
Before a child can use TickTalk services, a parent or legal guardian must create and manage the account.
Parents are responsible for:
- Creating the child account
- Managing watch settings
- Approving contacts
- Reviewing account information
- Providing consent for the collection and use of information necessary to operate TickTalk services
What Information Does TickTalk Collect?
TickTalk only collects information necessary to provide core services and features, such as:
- Account information
- Contact information
- Messaging and communication services
- Location services
- Device and network information
The information collected may vary depending on which features are enabled.
Can Parents Control Their Child's Information?
Yes.
Parents may access, manage, update, or request deletion of their family's information at any time.
Parents can also:
- Manage approved contacts
- Control privacy settings
- Deactivate accounts
- Request deletion of personal information
Learn More
For additional information about how TickTalk collects, uses, and protects information, please review our Privacy Policy.
You can also contact our Privacy Team at:
privacy@myticktalk.com