Questions this article answers
- How does TickTalk protect my child's information?
- Is TickTalk safe for children?
- Is TickTalk COPPA certified?
- Can strangers contact my child?
- Is TickTalk messaging secure?
- How does TickTalk protect location information?
How Does TickTalk Protect My Child's Information?
Protecting children's privacy and safety is one of TickTalk's highest priorities.
TickTalk was designed specifically for families and includes multiple layers of privacy, security, and parental controls to help keep children's information protected.
COPPA Certified
TickTalk is COPPA certified and designed to comply with the Children's Online Privacy Protection Act (COPPA).
To maintain this certification, TickTalk undergoes ongoing privacy and security reviews to help ensure that children's information is handled responsibly and securely.
Parent-Approved Contacts Only
Unlike traditional smartphones, TickTalk allows communication only with parent-approved contacts.
Parents control who can:
- Call their child
- Message their child
- Video call their child
- Access location information
Unknown individuals cannot communicate with a child unless approved by a parent or guardian.
End-to-End Encrypted Communication
TickTalk's Secure Messaging Center uses end-to-end encryption to help protect family conversations.
Messages, photos, voice recordings, group chats, and FaceTalk video calls are protected using secure communication technologies designed for families.
Secure Cloud Infrastructure
TickTalk uses secure cloud infrastructure to support core services such as messaging, location services, and T-Cloud Backup & Sync.
Our systems are continuously monitored and maintained to help protect customer information and service reliability.
Location Privacy Controls
Location information is only available to authorized parents and approved users with the appropriate access level.
Parents maintain control over who can view a child's location and can modify permissions at any time through the TickTalk App.
Minimal Data Collection
TickTalk collects only the information necessary to provide its services and features.
Parents can review our Privacy Policy to learn what information is collected, how it is used, and how it is protected.
Parents may also request access to, correction of, or deletion of their family's information at any time.
Designed for Families
Unlike many connected devices designed for general audiences, TickTalk was built specifically for children and families.
Our privacy, security, and parental control features are designed to help parents stay connected while providing children with a safer first phone experience.
Learn More
For additional information about our privacy and security practices, please review our Privacy Policy or contact our Privacy Team at:
privacy@myticktalk.com