Skip to main content
Submit a request

How Do I Set Up Focus Mode (Do Not Disturb) on TickTalk 5?

Updated

Questions this article answers

  • What is Do Not Disturb (DND) Focus Mode?
  • How do I set up DND schedules?
  • How many DND schedules can I create?
  • What happens during DND Mode?
  • Does Emergency SOS work during DND?
  • Can parents still locate the watch during DND?
  • How can I block apps during school hours on my kid's device?

How Do I Set Up Focus Mode (Do Not Disturb) on TickTalk 5?

Focus Mode (Do Not Disturb or DND Mode) helps reduce distractions by limiting access to watch features during school, homework, bedtime, or other focus periods.

Parents can create custom schedules directly from the TickTalk App.

What Happens During DND Focus Mode?

While DND Focus Mode is active:

  • The watch displays the time.
  • Incoming calls, messages, and notifications are paused.
  • Parents can still view the watch location.
  • Messages received during DND will be delivered after the DND period ends.

DND helps children stay focused while remaining safe and connected.

How to Create a DND Schedule

  1. Open the TickTalk App.
  2. Go to Parent Portal > Do Not Disturb.
  3. Tap the + icon in the upper-right corner.
  4. Enter:
    • Schedule name (optional)
    • Start time
    • End time
    • Days of the week
  5. Tap Confirm.

The watch must be online to receive updated DND schedules.

How Many DND Schedules Can I Create?

You can create up to 10 DND schedules.

Many families use separate schedules for:

  • School hours
  • Homework time
  • Bedtime
  • Study sessions
  • Other focus periods

Can Parents Still Locate the Watch During DND Focus Mode?

Yes.

Location tracking continues to function normally during DND Mode.

Parents can still:

  • View the watch location
  • Request location updates
  • Access route history

from the TickTalk App.

Does Emergency SOS Work During DND Focus Mode?

Yes.

Emergency SOS remains active even while DND Focus Mode is enabled.

To activate Emergency SOS:

  1. Press and hold the red SOS button for approximately 5 seconds.
  2. The watch will call the designated Emergency SOS contact.

If the SOS contact does not answer, the watch will automatically attempt to call the first two Shortcut Dial contacts.

Important Note

DND Focus Mode does not disable safety features such as Emergency SOS or location tracking.

These features remain available to help keep children safe at all times.

 

How can I block apps during school hours on my kid's device?

  • Open the TickTalk App and go to Parent Portal > Do Not Disturb.
  • Create a schedule for school hours (start/end times, days of week) and save/confirm.

During DND, the watch shows time and incoming calls, messages, and notifications are paused while parents can still view location.

Related Articles

 

 
Zendesk_Logo.png

Related articles