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Creating a TickTalk App Account

Updated

Questions this article answers

  • How do I create a TickTalk App account?
  • Do I need an account to use the TickTalk App?
  • Should I use my email address or phone number?
  • Why am I being asked to verify my account?
  • Is my TickTalk App account the same as my TickTalk Wireless account?

Creating a TickTalk App Account

Before pairing your TickTalk watch, you must first create a TickTalk App account.

The TickTalk App is used to:

  • Manage your child's watch
  • View location information
  • Send messages
  • Make FaceTalk calls
  • Manage contacts and permissions
  • Receive notifications and alerts

Step 1: Download the TickTalk App

Download the TickTalk App from:

  • Apple App Store
  • Google Play Store

Step 2: Create an Account

  1. Open the TickTalk App.
  2. Select Sign Up.
  3. Follow the on-screen instructions.

Depending on your country, you may be asked to register using:

  • A phone number
  • An email address

Step 3: Verify Your Account

To help protect user accounts and comply with child privacy and safety requirements, account verification is required.

Depending on your country, verification may be completed through:

  • SMS verification
  • Email verification

Step 4: Pair Your Watch

After creating your account, you can pair your TickTalk watch.

  1. Open the TickTalk App.
  2. Select Pair Watch.
  3. On the watch, go to:

Settings > Pair

  1. Scan the QR code displayed on the watch or manually enter the TTID number.
  2. Follow the on-screen instructions to complete pairing.

After pairing, the first user to successfully connect to the watch becomes the Administrator.

Important Notes

  • A TickTalk App account is required before pairing a watch.
  • The first user who pairs the watch becomes the Administrator.
  • Only the Administrator can approve additional app users and manage user permissions.
  • A TickTalk App account is different from a TickTalk Wireless account.

TickTalk App Account vs. TickTalk Wireless Account

These are two separate accounts.

TickTalk App Account

Used for:

  • Messaging
  • Calling
  • Location tracking
  • Managing watch settings
  • Managing contacts

TickTalk Wireless Account

Used for:

  • Activating a SIM card
  • Managing wireless service
  • Updating payment methods
  • Managing subscriptions

You may use the same email address for both accounts, but they are managed separately.

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