Questions this article answers

• How do I download photos and videos from my TickTalk watch?
• How do I connect to the watch's Wi-Fi network?
• Why can't I transfer photos and videos?
• Where are downloaded photos stored on my phone?

How Do I Download Photos & Videos From My TickTalk Watch?

To download photos and videos from your child's TickTalk smartwatch to your phone, follow the steps below.

Step 1: Open Watch Photos & Videos

In the TickTalk Parent App, go to:

My TickTalk > Watch Photos & Videos

Step 2: Connect to the Watch's Wi-Fi Network

When prompted with Connection Required, tap Join.

Then:

1. Open your phone's Wi-Fi settings.
2. Select the watch's Wi-Fi network (for example: TickTalk_XXXX).
3. After joining the watch's Wi-Fi network, the watch will display a unique 8-digit verification code.
4. Enter the 8-digit code as the Wi-Fi password on your phone.

Step 3: Download Photos & Videos

1. Return to the TickTalk App.
2. Select the photos and videos you want to download.
3. Tap Download.

Step 4: View Your Files

Once the download is complete:

1. A Transfer Complete message will appear.
2. Open your phone's Photos app to view the downloaded files.

▶️ Watch the How-To Video

Click here to watch on YouTube

Tips

• Stay inside the TickTalk App during the transfer process.
• Keep both the watch and your phone awake during the transfer.
• Make sure you enter the 8-digit verification code exactly as displayed on the watch.
• The transfer occurs directly between your phone and the watch using a local Wi-Fi connection.
• Internet access is not required.
• If the transfer fails, restart both the watch and your phone and try again.