Questions this article answers

• How do I turn my TickTalk watch off?
• How do I restart my TickTalk watch?
• Why can't my child turn the watch off?
• Can parents disable the Power Off button?
• How do I prevent my child from turning the watch off?

How Do I Turn My TickTalk Watch On or Off?

How to Power Off the Watch

To turn off a TickTalk watch:

1. Press and hold the side button.
2. When the menu appears, select Power Off.

The watch will shut down.

How to Restart the Watch

To restart the watch:

1. Press and hold the side button.
2. Select Reboot.

The watch will restart automatically.

Can I Prevent My Child From Turning Off the Watch?

Yes.

Parents can disable the ability for a child to manually power off the watch.

To enable this feature:

1. Open the TickTalk App.
2. Go to Parent Portal.
3. Select Disable Power Off.
4. Turn the feature on.

When enabled, the watch cannot be powered off directly from the watch.

Why Would I Enable Disable Power Off?

Many parents choose to enable this feature so the watch remains available for:

• Calling and messaging
• GPS location tracking
• Emergency SOS functions
• Safety monitoring

What If My Watch Is Frozen or Not Responding?

If the watch becomes frozen, unresponsive, or appears stuck on a screen, you can perform a forced reboot.

To force a reboot:

1. Press and hold the black side button for approximately 15 seconds.
2. Continue holding the button until the TickTalk logo appears.
3. Release the button and allow the watch to restart.

A forced reboot does not delete any data and can often resolve temporary software issues.

If the watch does not restart after multiple attempts, please charge the watch for at least 30 minutes and try again.

Important Note

If the watch battery becomes fully depleted, the watch will still power off automatically and must be recharged before it can be used again.