Questions this article answers
- What is T-Cloud?
- How do I back up my TickTalk watch?
- How do I restore data from T-Cloud?
- What data is backed up to T-Cloud?
- How much T-Cloud storage is included?
Using T-Cloud to Backup Your Data and Settings
T-Cloud is TickTalk's cloud backup service that helps protect your watch data and makes it easier to transfer information to a replacement watch.
All TickTalk 5 users receive 1 GB of free T-Cloud storage.
What Can T-Cloud Back Up?
T-Cloud can back up supported watch data, including:
- Photos
- Videos
- Messages
- eGreeting Cards
- Contacts
- Reminders
- Watch Settings
- Child Profile Information
How to Create a Backup
To create a backup:
- Open the TickTalk App.
- Go to Parent Portal > T-Cloud.
- Select Backup.
- Wait for the backup to complete.
For best results:
- Keep the watch connected to power.
- Make sure the watch remains online during the backup process.
How to Restore a Backup
To restore previously backed up data:
- Open the TickTalk App.
- Go to Parent Portal > T-Cloud.
- Select Sync From Last Backup.
- Follow the on-screen instructions.
Only data included in the most recent backup can be restored.
When Should I Use T-Cloud?
T-Cloud is especially helpful when:
- Replacing a watch
- Upgrading to a new watch
- Recovering from a damaged watch
- Resetting a watch
Video Tutorial
Watch our step-by-step T-Cloud setup guide below.