Questions this article answers

• How do I adjust call volume?
• How do I adjust notification volume?
• Why is my call volume too low?
• Why can't I hear notifications from the TickTalk App?
• Why is FaceTalk volume too low?

How Do I Adjust Call and Notification Volume?

If calls, notifications, or FaceTalk audio are too quiet, try the steps below.

For Android Devices

Adjust Notification Volume

1. Open Settings.
2. Select Sound & Vibration (may vary by device).
3. Adjust the Notification Volume slider.

Adjust Call Volume

During an active call:

1. Press the volume up button on the side of your phone.
2. Continue adjusting until the desired volume level is reached.

For iPhone Devices

Adjust Notification Volume

1. Open Settings.
2. Select Sounds & Haptics.
3. Adjust the Ringtone & Alerts volume slider.

Adjust Call Volume

During an active call:

1. Press the volume buttons on the side of your iPhone.
2. Adjust the volume to your preferred level.

Additional Troubleshooting

If audio is still too low:

• Make sure your phone is not in Silent Mode.
• Check that Do Not Disturb or Focus Mode is not enabled.
• Disconnect any Bluetooth headphones or speakers that may be connected.
• Restart your phone and try again.
• Make sure the TickTalk App is updated to the latest version.

Still Having Audio Issues?

If you are unable to hear calls, FaceTalk video calls, or notifications after adjusting the volume settings, please contact TickTalk Support and include:

• Your phone model
• iOS or Android version
• Whether the issue affects calls, FaceTalk, notifications, or all audio
• A brief description of the problem